Terms and conditions

1. Scope

1.1 These General Terms and Conditions (T&Cs) apply to all services offered by Health Prime AG ('Health Prime'), whose registered office is in Zug, Switzerland. They include, in particular, screenings, workshops, seminars, pharmacogenetic analyses and Workplace Solutions.

1.2 Any terms of the client that differ from these T&Cs are not accepted, unless Health Prime has expressly agreed to them in writing.

2. Services

2.1 Health Prime provides tailored health services for companies, including:

• Screenings: Ortho Check, Eye Care, Derma Care, Vein Screening, Nutrition Consultation.

• Employee Experience (EX) & Wellbeing: business psychology, job stressors, addiction and burnout, resilience building, depression and anxiety management.

• Workshops and seminars: Training on specific health promotion topics.

• Pharmacogenetics: Personalised analyses of drug tolerability.

• Workplace Solutions: Tailored solutions to improve the working environment.

2.2 The specific content and scope of the services are agreed individually with the client.

3. Formation of contract

3.1 A contract between Health Prime and the client is concluded when a quote is confirmed in writing or a contract is signed.

3.2 Oral agreements are effective only once Health Prime has confirmed them in writing.

4. Prices and payment terms

4.1 Prices for the services follow the current price list or the individual quote prepared for the client.

4.2 Invoices are payable within 30 days of the invoice date without deduction, unless otherwise agreed.

4.3 In the event of late payment, Health Prime reserves the right to charge default interest of 5% p.a.

5. Client obligations

5.1 The client undertakes to provide, in good time and in full, all information required to carry out the services.

5.2 The client must ensure that the conditions needed to deliver the services are in place, in particular for in-house events.

6. Data protection and data security

6.1 Health Prime places the highest priority on protecting participants' data. Participant data is deleted once a measure has ended, and medical data is protected by medical confidentiality.

6.2 Health Prime does not pass data on to third parties. Employers or initiators have no access to individual data. Statistical evaluations are compiled so that nothing can be traced back to individuals.

6.3 Participants may withdraw from measures at any time and have their data deleted, for full transparency and control.

7. Liability

7.1 Health Prime is liable for damage caused by intentional or grossly negligent conduct.

7.2 In cases of slight negligence, Health Prime is liable only for breach of material contractual obligations, and then only for foreseeable damage typical of this type of contract.

7.3 Any further liability is excluded.

8. Confidentiality

8.1 Both parties undertake to keep confidential, and not to disclose to third parties, all confidential information obtained in the course of their cooperation.

8.2 This obligation continues after the contractual relationship has ended.

9. Final provisions

9.1 Amendments and additions to these T&Cs must be made in writing.

9.2 Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions is not affected.

9.3 Only Swiss law applies. The courts of Zug, Switzerland have jurisdiction.

As at March 2025